Customer Service

RETURNS:

If you receive your product and are not happy with it we will allow you to return it to us within 45 days of purchasing it, providing:

You can provide proof of purchase & The product is unworn and the original packaging is undamaged To return a product, please contact us first at Info@rebeltime.com. Products returned without first contacting us will not be accepted as returns and no refund will be issued. Once your returned order has been received and the product and packaging have been inspected and verified as being unworn and undamaged, we will issue you a refund.

If your returned order contains product or packaging has been damaged in any way we will contact you to make arrangements to return your order to you at your cost.

Refunds will be processed within 14 days of receipt and payment made by the same method that the original order was paid.


WARRANTY:

We offer a 3-year mechanical warranty on all of our watches.

If you are having mechanical trouble with your watch please contact us at warranty@rebeltime.com and we will get back to you with instructions on how to proceed.